Frequently Asked Questions

DailyPay is the industry standard in on-demand pay with software that easily integrates with a company’s payroll and time management systems. DailyPay provides employees with early access to their earned pay. This means employees have the power to choose when to get their pay, instead of having to wait for payday. DailyPay provides employees with instant access to their earned pay or next-business-day access to their earned pay.

As your work day ends and your hours are approved by your manager, you build up an available earnings in your DailyPay account that can be accessed early. 

What’s available is updated as your completed shifts are reported. You can instantly transfer money for a small fee, or schedule the transfer for the next business day for no fee. 

Whatever money is left over – after you make transfers during a pay period – will automatically be paid to you on your next regularly scheduled payday as Remainder Pay. 

Our software uses an algorithm that reduces the likelihood of you taking out more money than you have. What’s available now in your DailyPay account is what you can transfer at any time and excludes any estimated taxes, deductions and other withholdings such as garnishments. You can use the DailyPay app or website to access your earned and unpaid pay.

No, DailyPay is NOT a paycheck advance and is a great alternative for employees to access their already earned pay ahead of traditional payday. DailyPay gives employees more control over their financial wellness without any strain on the employer or traditional money advances. A paycheck advance is a way for employees to receive their money early. Think of this as money that employees can borrow from a future paycheck. The employer advances money from pay that hasn’t yet been earned.

Once your employer launches their partnership with us to offer DailyPay, you need a bank account, prepaid debit card or payroll card so that DailyPay knows where to send your earned pay. DailyPay’s software requires you to have direct deposit for your paychecks. This allows us to transfer your earned pay into your account of choice whenever you request a transfer.

DailyPay does not require you to have a social security number.

To get started, sign up here today!

No, you can discontinue using DailyPay whenever you like, without any obligation. You also are under no obligation to use DailyPay after you are enrolled. You can choose to use it as frequently as you would like once you have signed up.

You can transfer up to 100% of what you see is available now in the DailyPay app. You can transfer up to five times each day or up to $1,000 a day.

You can transfer what’s available now to a bank account or debit card of your choice up to five times a day, and you can transfer up to $1,000 a day.

With DailyPay, you can receive a transfer from what’s available now in DailyPay either instantly or on the next business day.

Instantly – transfer your earnings immediately, no matter what time of day it is. This includes weekends and holidays, 24/7/365.

Next Business Day – if you request a transfer before 5:30 p.m. ET, you will receive your money on the next business day. If you complete the transfer request after 5:30 p.m. ET, you will receive the transfer on the following business day.

If you choose to instantly transfer your earned pay, this is a premium service similar to rush shipping. Instant transfers can be made 24/7/365 – this includes nights, weekends and holidays.

To be able to continue to provide you with this service, we do need to charge a fee. This ensures that we can continue to support you and provide you with the standard level of service we are known for.

If you have a specific question about DailyPay or your account that is not answered here, there is a help section within your DailyPay account where you may be able to find the answer to your question.

If you are an account holder and need additional help, please contact our customer support team. We are available 24 hours a day, 7 days a week, but closed on select holidays.

You can call us toll-free at 1-866-970-7948.